Data direction: This is a destination — Upstack sends event and conversion data out to this platform via server-side APIs.
What it does
Upstack tracks LinkedIn through the LinkedIn Insight Tag on your storefront. Upstack captures storefront events — page views, product views, add-to-carts, checkouts, and purchases — and reports them to LinkedIn with theli_fat_id click identifier attached, so LinkedIn can tie conversions back to the ads that drove them.
You only need your Partner ID to set this up. See How to configure the LinkedIn destination.
Tracking Method
LinkedIn currently receives events from the browser only. See Tracking Method for more details.
How it works
The Upstack Pixel captures each event on your storefront and enriches it with identity and click-ID data. Upstack then loads the LinkedIn Insight Tag and reports the event to LinkedIn. Because Upstack owns the event capture, every LinkedIn event carries the same identity data as the rest of your tracking — you do not maintain a separate Insight Tag or a second set of event mappings.Setup guides
Onboarding guide
End-to-end walkthrough for connecting LinkedIn to Upstack Data.
Configure destination
Configure the LinkedIn destination inside Upstack Data.
Find Partner ID
Locate your LinkedIn Partner ID in Campaign Manager.
Enable click ID tracking
Enable enhanced conversion tracking for
li_fat_id click IDs.Event mapping
Upstack maps storefront events to LinkedIn standard events automatically:
PII is hashed with SHA-256 before it leaves Upstack. Upstack includes every available match key on every event — hashed
email, li_fat_id (LinkedIn click ID), ip_address, and user_agent — to maximise match quality.
FAQ
What is the Partner ID?
What is the Partner ID?
The Partner ID is the numeric identifier for your LinkedIn ad account’s Insight Tag. You’ll find it in Campaign Manager → Data → Signals Manager. It is the only LinkedIn credential the destination needs.
Do I need to keep my own Insight Tag on the storefront?
Do I need to keep my own Insight Tag on the storefront?
No. Upstack loads the Insight Tag for you once the destination is configured. If you already load it through your theme, Google Tag Manager, or another app, remove that copy — two tags with the same Partner ID can double-count events.
What if my event match rate is low?
What if my event match rate is low?
LinkedIn’s match rate depends on how much identity data each event carries. Common causes of low match quality:
- Missing
li_fat_id— enable click ID tracking so the identifier is captured from the landing-page URL. - Anonymous visitors — events from visitors without an email have fewer keys to match against. Match rates improve as more identified customers convert.
- Missing checkout fields — make sure your Shopify checkout collects email.
Troubleshooting
Events not appearing in Campaign Manager
Events not appearing in Campaign Manager
If events aren’t appearing after 10 minutes of confirmed store traffic, check the basics first.Steps to fix:
- Go to Event Destinations → LinkedIn Ads
- Verify the Partner ID is correct — numeric, no extra spaces
- Confirm the destination status is Healthy
- In Campaign Manager, check Data → Signals Manager → Signal Diagnostics for events with status “Received”
Events appear, but conversions aren't attributed to ads
Events appear, but conversions aren't attributed to ads
Attribution needs the
li_fat_id click ID, which is captured from the landing-page URL.Steps to fix:- Click one of your live LinkedIn ads and confirm
li_fat_idappears in the destination URL - Check that the ad links directly to your storefront rather than through a redirect that strips query parameters
- See How to enable LinkedIn click ID tracking
For additional troubleshooting beyond LinkedIn-specific issues, see Troubleshooting: Events Not Reaching Destination.
Related
Identity resolution
How Upstack matches anonymous visitors to known customers for higher match rates.
Verify events
Confirm events are firing from your storefront before checking the destination.
Events not reaching destination
End-to-end diagnostic guide when events aren’t arriving at any destination.
All destinations
Every destination Upstack can send events to.