How do I update my payment method?

Update your card on Upstack Data, with steps for Stripe billing and Shopify billing, plus how to set a default payment method.

The steps to update your payment method depend on how your account is billed. Follow the section that applies to you.

If you’re on Stripe billing

1. Open your billing settings

   Log in to your Upstack Data account, then go to Settings → Billing.

   
2. Open Payment Methods

   Click Payment Methods.

   
3. Add your new card

   Click Add Payment Method and enter your new card details.

   
4. Set a default (optional)

   To use the new payment method as default, click the three dots next to the payment method you want as default, then select Set as default.

   

If you’re on Shopify billing

Shopify manages payment methods for apps billed through the Shopify App Store. To update your card:

1. Log in to your Shopify admin.
2. Go to Settings → Billing.
3. Update your payment method there.

This change applies to all Shopify app charges, not just Upstack Data.

Not sure which billing type you’re on?

Log in to your Upstack Data dashboard and go to the Billing page. If you see your card details and invoices listed directly, you’re on Stripe billing. If the billing page does not display a payment method, your charges are handled through Shopify.

If you run into any issues updating your payment method, start a chat from your dashboard and we can assist you further.

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