How do I identify my billing method?

Determine whether your Upstack Data account is on Stripe direct billing or Shopify billing by checking your billing settings.

Upstack Data uses two billing methods. The steps you follow for actions like canceling depend on which one you’re on.

1. Open your billing settings

   Log in to your Upstack Data dashboard, then go to Settings → Billing.

   
2. Review what you see

   If you see a red Cancel button, you’re on Stripe (direct) billing.

   

   If you only see plan options and no cancel link, you’re on Shopify billing.

   

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